Delivery Time Frame Updates
Due to the significant increase in parcel volumes as a result of COVID-19, some areas of the country are experiencing delivery delays. We are doing our very best to minimise these as far as possible, but the following areas are currently experiencing 1 - 2 working day delays.
- Dublin South West and Dublin North East
We are doing our best to ensure that delivery is being managed as efficiently as possible in each of these locations. Please ensure that you let your own customers know that delays may be experienced and that they will receive their Predict One Hour Delivery Window Text and/or Email on the day of delivery.
Due to a huge surge in parcel volumes travelling through our Network, delivery delays are being experienced in some areas. The Predict One Hour Delivery Window notification will be sent via SMS and/or email on the day of delivery.
We are doing everything possible to ensure that we can maintain our service while continuing to follow the advice issued by the HSE, WHO and the Department of Foreign Affairs to ensure the health and safety of our team members, our customers and the general public.
DPD plays a critical role in the Supply Chain operating all over Ireland. Every day we deliver urgent products to GP Surgeries, to Pharmacies and Hospitals. We deliver essentials to people working from home, or at home caring for loved ones. We will continue to provide collection and delivery services for our customers, according to the Government and HSE guidelines.
Please note that the next working day delivery service is being fulfilled in 98% of cases but unfortunately, some depots are experiencing major backlogs. These backlogs are resultant from prioritising the delivery of medical supplies. We hope you understand and our sincere apologies if there is a delay in the delivery of your order.
Please note that due to social distancing measures, T-shirts bibs and vests will only be printed on Monday and Thursdays. Hence, any orders that are received before 2.30 pm on Monday will be dispatched Monday for delivery on Tuesday. Any orders received after 2.30 pm on Monday will be dispatch Thursday for delivery on Friday.